Medical Mutual - Health Plans for Life

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Department Contacts

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Eligibility, Benefits & Claims Inquiries Provider Inquiry Unit or VoiceConnectTM for Providers

(24-hour Voice Response System)
800.362.1279
Customer Care Hours
Monday – Thursday: 7:30 AM - 7:30 PM ET
Friday: 7:30 AM – 6:00 PM ET
Saturday: 9:00 AM – 1:00 PM ET

Contracting Offices

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MZ: 01-5B-3850
2060 East Ninth Street
Cleveland, OH 44115-1355
216.687.6064
800.625.2583 Toll-Free
216.687.7994 Fax

Technical Support

If you are having technical problems with our website, please call the Help Desk at 800.218.2205

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