Medical Mutual - Health Plans for Life

Care Management

Find medical policies and procedures, medical necessity criteria, clinical practice guidelines, Rx management information and more.

Contact Us

Contact Medical Mutual for any provider inquiry or to update your records.


Learn about office site and medical record reviews, credentialing requirements and network enrollment forms.

EFT/ERA Enrollment
and Late/Missing EFT/ERA Procedures

Take full advantage of the efficiency of electronic transactions by signing up for Electronic Funds Transfer (EFT) and Electronic Remittance Advice (ERA).


Online forms will assist you with submitting provider or member information and allow you to order copies of clinical practice guidelines, numerous member educational materials or useful medical record documentation aids.

Healthcare Reform for Providers

Keep informed with these latest Healthcare Reform topics.

In the News

Read the latest news and information from Medical Mutual.

Provider Manual

A comprehensive reference manual for both Professional and Institutional Providers which details the policies, procedures and guidelines providers need to effectively work with us.

Provider eServices

Medical Mutual offers electronic and internet based tools to simplify communications between providers and patients, and reduce cost and time to enhance the quality of patient care.

This Medical Mutual website may contain links to other Internet sites (“Third Party Sites”) that are not maintained by or under the control of Medical Mutual. These links are provided solely for your convenience, and you access them at your own risk. Medical Mutual makes no warranties or representations about the contents of products, services or information offered in such Third Party Sites. Consequently, Medical Mutual is not and cannot be held responsible for the accuracy, copyright compliance, legality or decency of material contained in Third Party Sites linked to this Medical Mutual website.

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