Medical Mutual - Health Plans for Life

Contact Medical Mutual

Department Contacts

Select from the drop down below

Eligibility, Benefits & Claims Inquiries Provider Inquiry Unit or VoiceConnectTM for Providers

(24-hour Voice Response System)
800.362.1279
Customer Care Hours
Monday – Thursday: 7:30 AM - 7:30 PM ET
Friday: 7:30 AM – 6:00 PM ET
Saturday: 9:00 AM – 1:00 PM ET

Contracting Offices

Select from the drop down below

MZ: 01-5B-3850
2060 East Ninth Street
Cleveland, OH 44115-1355
216.687.6064
800.625.2583 Toll-Free
216.687.7994 Fax

Not sure which Provider Contracting office to call?

See which regional office supports your county.

This Medical Mutual website may contain links to other Internet sites (“Third Party Sites”) that are not maintained by or under the control of Medical Mutual. These links are provided solely for your convenience, and you access them at your own risk. Medical Mutual makes no warranties or representations about the contents of products, services or information offered in such Third Party Sites. Consequently, Medical Mutual is not and cannot be held responsible for the accuracy, copyright compliance, legality or decency of material contained in Third Party Sites linked to this Medical Mutual website.

© 2017 Medical Mutual®