Site Feedback
|
Contact Us
|
TOOLS & RESOURCES
PRODUCTS & SERVICES
BECOME A NETWORK PROVIDER
HEALTH & WELLNESS
Care Management
Contact Us
Credentialing
EFT/ERA Enrollment
Forms
Healthcare Reform Information
In the News
Provider eServices
Provider Manual
Clinical Quality
Corporate Medical Policies
Discharge Planning
Medical Drug Management
Medical Necessity Criteria
Patient Safety
Prior Approval & Investigational Services Resources
Rx Management
Accessibility Standards
Clinical Practice Guidelines
Continuity and Coordination of Care
Office Documentation Standards & Related Forms
Mission
Serious Reportable Events
Credentialing Applications
Credentialing Requirements
Provider Credentialing Rights
Clinical Supply Form
Cultural Competence Form
Medical Record Attestation Form
Medicare Advantage Part D – Drug Coverage Determinations Form
Medicare Advantage Part D – Drug Denial Redeterminations/Appeals Form
Member Forms
Prior Approval Form
Provider Action Request Form
Provider Information Form
Therapy Authorization Forms
Waiver of Liability Form
Electronic Provider Vendor Services
Outpatient Ambulatory Surgery Classification
EPortal Brochure
ePortal Resources
ePrescribing
Fee Schedule Look-Up
Coverage Maximum Defined Benefit
Claims and Eligibility
Products and Plans
Medical Mutual ID Cards
Commitment to Quality
Enrollment
Disease Management and Maternity Programs
PROVIDER HOME
TOOLS & RESOURCES
CONTACT US
Contact Medical Mutual
Department Contacts
Select from the drop down below
Behavioral Health
Care Authorizations
Care Management
Case Management
Clinical Drug Management
Clinical Quality Improvement
Coordination of Benefits
Disease Management and Maternity Programs
EFT Enrollment / PNC
Electronic Claims
Eligibility, Benefits & Claims Inquiries
Pharmacy Benefits
Review Link
Technical Support
Eligibility, Benefits & Claims Inquiries Provider Inquiry Unit or VoiceConnect
TM
for Providers
(24-hour Voice Response System)
1-800-362-1279
Customer Care Hours
Monday – Thursday: 7:30 AM - 7:30 PM ET
Friday: 7:30 AM – 6:00 PM ET
Saturday: 9:00 AM – 1:00 PM ET
Contracting Offices
Select from the drop down below
Cincinnati, OH (Kentucky & SE Indiana)
Cleveland, OH - Headquarters
Columbus, OH
Toledo, OH (NE Indiana)
MZ: 01-5B-3850
2060 East Ninth Street
Cleveland, OH 44115-1355
1-216-687-6064
1-800-625-2583 Toll-Free
1-216-687-7994 Fax
Not sure which Provider Contracting office to call?
See which
regional office
supports your county.
Session Timeout
Your session has timed out at "7:51 PM" due to inactivity. Please login again to continue.
Close
Desktop Browsers
Browser Version
Support Level
Edge
Latest Stable Version
Full Support
Internet Explorer
v.11*
Full Support
Internet Explorer
v.10
Partial Support
Internet Explorer
v.9
Partial Support
Firefox
Latest Stable Version
Full Support
Chrome
Latest Stable Version
Full Support
Safari
Latest Stable Version
Full Support
This JavaScript enables OnlineOpinion, a method for collecting secure feedback data.