Medical Mutual’s guide to prescription formulary,
prior authorization, clinical services, pharmaceutical education, and
home delivery practices
Medical Mutual and Express Scripts have developed a comprehensive,
valued, and affordable prescription drug benefit that meets the prescription therapy
needs of all its members. Included below is an overview of Medical Mutual’s prescription
formulary, pharmaceutical education, prior authorization, clinical services, and
home delivery practices that we hope will enhance your interactions
with Medical Mutual regarding pharmaceutical therapy.
Please note: Express Scripts recently merged with Medco Health Solutions, Inc. The combined company will now be known as Express Scripts. You will continue to see the Medco name on certain communications for now
For more information
If you have questions regarding coverage management programs, please call Express Scripts Coverage Management
at 800.753.2851, 8 a.m. to 9 p.m. EST, Monday through Friday. For general questions regarding Express Scripts'
programs, please contact the Physician Service Center at 800.211.1456, 8 a.m. to 8 p.m EST, Monday through Friday.
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