Medical Mutual - Health Plans for Life

Commitment to Quality

Medical Mutual is proud to ensure all providers our dedication of Commitment to Quality.

Providers will be able to access various Quality Improvement publications and activities as well as links to the Medical Mutual affirmative statement, credentialing department, practice guidelines, network availability measurement and improvement, network clinical and service issues and satisfaction measurement and improvement.

Medical Mutual believes that a team approach that includes information sharing is essential if we are to improve standards for all our providers and members.

Quality Improvement Program

The Medical Mutual mission is to provide cost-effective access to quality healthcare for our members by delivering leading-edge health insurance products and related services in a manner that enables us to maintain a strong financial foundation, control of our destiny and remain a strong employer. To support this mission, the Medical Mutual Care Management department has implemented a comprehensive Quality Improvement (QI) Program and continually redesigns this program to:

  • Improve the quality of healthcare services for members and their access to those services
  • Communicate clinical information to members and providers
  • Monitor and evaluate the quality and safety of healthcare provided to members
  • Achieve and maintain formal accreditation

This Medical Mutual website may contain links to other Internet sites (“Third Party Sites”) that are not maintained by or under the control of Medical Mutual. These links are provided solely for your convenience, and you access them at your own risk. Medical Mutual makes no warranties or representations about the contents of products, services or information offered in such Third Party Sites. Consequently, Medical Mutual is not and cannot be held responsible for the accuracy, copyright compliance, legality or decency of material contained in Third Party Sites linked to this Medical Mutual website.

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